Privacy Policy

Last updated: 04.09.2025

1. Introduction

At JW Fire Door Inspection Ltd (“we”, “our”, “us”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

2. Information We Collect

We may collect the following types of personal data:

• Contact information such as your name, email address, phone number, and business details.

• Service information such as property addresses and access details provided for inspections.

• Technical information such as your IP address, browser type, and how you use our website.

3. How We Use Your Information

We use your personal data to:

• Provide our fire door inspection services and issue reports.

• Communicate with you about appointments, quotations, and enquiries.

• Maintain records for legal and regulatory compliance.

• Improve our website and services.

We will only process your data where we have a lawful basis, such as your consent, a contractual obligation, or a legal requirement.

4. Sharing Your Information

We do not sell your personal data. We may share it only with:

• Service providers who support our business (such as IT and hosting providers).

• Regulators or legal authorities where required by law.

• Professional advisers (such as accountants or insurers).

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal, tax, and regulatory requirements.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your data, where legally possible.

• Object to processing or request restriction of processing.

• Request transfer of your data to another service provider.

To exercise any of these rights, please contact us using the details below.

7. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.

8. Cookies

Our website may use cookies to improve user experience. You can adjust your browser settings to refuse cookies if you prefer.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

JW Fire Door Inspection Ltd
Email: info@jwfiredoorinspection.com
Tel: 07971 727711
Registered Office: 12 Dallas Brett Crescent, Folkestone, CT19 6NE

10. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.